Effective: August 31, 2026
Refund Policy
This policy covers GotGrant Pro monthly and annual subscription charges. It does not limit any statutory rights that apply where you live.
Cancellation
You may cancel through the Stripe billing portal linked from your Account page.
Cancellation takes effect at the end of the paid billing period. You retain access until that date and will not be charged for the next period.
Refund requests
Subscription charges are generally non-refundable after access begins, except where required by law.
Duplicate charges, technical billing errors, and other exceptional requests are reviewed case by case. Contact us promptly with the account email, charge date, and a short explanation. Do not send full card details.
Contact
Email admin@labcat.ai. You can also review the Terms of Service or manage an active subscription from your Account.