Updated: June 9, 2026

Contact Us

Reader messages are read by the site's editor. Corrections and data reports are checked against the underlying NIH record, so the more specific your message, the faster it gets resolved.

Primary Contact

Email: admin@labcat.ai

Response time: we aim to reply within 3 business days. Correction reports with a page URL and project number are usually handled fastest.

Site status: independent informational website using public NIH data; not affiliated with NIH or any federal agency.

When you write, your message goes to the site's editor rather than a ticketing queue. Correction and data reports are checked against the official NIH record before any page changes; suggestions and pitches get a direct yes, no, or follow-up question. If a fix takes longer than a few days, for example when it depends on an upstream data refresh, the reply will say so.

Before you email: quick answers

The most common questions we receive are already answered on the site:

  • "The latest year in a trend chart looks low." That is usually NIH reporting lag, not a funding cut; see Data & Methodology.
  • "An award amount here differs from what I expected." Amounts are the total cost for the listed award record, not the lifetime value of a multi-year grant; the same page explains the details.
  • "What does this activity code or term mean?" See the activity code reference and the glossary.
  • General questions about how the site works are covered in the FAQ.

What to contact us about

  • Corrections. A factual error in a guide or reference page. Include the page URL and the exact statement you believe is wrong, ideally with a link to the official source that contradicts it.
  • Data discrepancies. A grant record on this site that does not match NIH RePORTER. Include the NIH project number (for example, 5R01CA123456-03) and a link to the official RePORTER record so the two can be compared directly.
  • Guide suggestions. A funding-strategy or career-navigation topic you wish the site covered. Telling us what decision you were trying to make helps more than a bare topic name.
  • Accessibility issues. Anything that does not work with a screen reader, keyboard navigation, or high-zoom settings. Include your browser and assistive technology if applicable.
  • Press and media. Questions about the site, its methodology, or its data for an article or report.
  • Guest contributions. Researchers with direct NIH funding experience who want to propose a guide or case study; see the Contributors page for what we look for.

What we cannot help with

We cannot advise on individual grant applications. We do not review Specific Aims pages, predict scores, recommend whether your particular proposal should target one institute over another, or comment on a pending application. Guides on this site are general-purpose; decisions about your own application belong with your mentors, your sponsored research office, and the relevant NIH program officer.

We are not NIH and have no access to NIH systems. For the following, contact the official channel directly:

  • eRA Commons accounts, submission errors, and system problems: the eRA Service Desk.
  • Application policy, eligibility, and deadlines: the funding opportunity announcement and the NIH Grants & Funding pages, or the program officer listed in the opportunity.
  • Errors in the federal RePORTER database itself: we cannot change federal records; those must be raised with NIH or the recipient institution.

What to include in your message

Include the page URL and describe the exact statement, data row, or behavior you want reviewed. For grant records, add the NIH project number and a link to the corresponding NIH RePORTER page. For policy questions, link the relevant NIH notice or funding opportunity rather than sending screenshots without a source.

If you are reporting a technical problem, include the browser, device, steps that produced the issue, and whether it happens repeatedly. Do not send passwords, unpublished proposal text, protected health information, or other confidential material.

How correction requests are handled

We compare factual correction requests with the public NIH record or official guidance cited by the reader. A confirmed correction may update the page copy, source link, review date, or explanatory caveat. Differences caused by NIH reporting lag, project supplements, name disambiguation, or search terminology may instead be documented as a data limitation, as described in our Data & Methodology page.

NIH Grant Explorer cannot change NIH RePORTER records. Errors in the federal source must be addressed through the responsible NIH or recipient-institution channel.

For privacy/terms questions, see our Privacy Policy and Terms of Service.